Answered By: Graeme Hawes
Last Updated: Nov 03, 2015     Views: 49

Thank you for completing a 'You said, we did' card.

I'm sorry to hear you were cold while working in the Thomson Reading Room at Martyrs. You haven't dated your feedback but we did have problems with the heating over two recent weekends. This may have contributed towards your discomfort.

We cannot close the outer doors as these are required to provide wheelchair access to the building however I will see if anything can be done to better insulate the doors against draughts.

many thanks

Graeme Hawes
User Services Manager

November 2015