Answered By: Sharon Nangle Last Updated: Nov 04, 2015 Views: 109
Thanks for completing a comments card. We did run a ping-pong ball poll on the issue of "seat-hogging" in the second semester of academic year 2012/2013, and the result was a fairly equal distribution of votes between those who wanted us to take action, and those who didn't. Since then we've had a considerable amount of feedback from students who are frustrated by the problem of not being able to find a study space, and commenting about the number of desks where belongings are left unattended, often for long periods of time. The issue comes up regularly at the Student Library User Group (SLUG) which is attended by class representatives, and in the "You said, We did" cards we receive, and in survey responses.
The current parking ticket campaign is in response to the feedback we've received in the last two years since the poll was conducted, as we've seen the issue highlighted increasingly over that period, in spite of an increase in study space provision in the Library. After discussions with student representatives we decided to try the parking ticket approach to see if it helps alleviate the problem, but also to raise awareness amongst Library users of the problems posed by reserving a desk, but not actually using it for prolonged periods of time. It's probably too early for us to be drawing any conclusions on how effective this has been, but we very much welcome comments and suggestions on what we can or should do to help resolve this issue.
I hope this answers your question!
Academic Liaison Librarian