Answered By: Graeme Hawes
Last Updated: Nov 12, 2015     Views: 112

Thank you for taking the time to complete a library comments card.

I’m sorry to hear that you have been finding it rather cold in the Main Library. Looking at the temperature sensors this morning they are sitting between 19c and 22c which is about where we would expect them to be. However it is always a challenge to get temperature levels just right across the all floors due to the design of the building, varying number of users and the vagaries of the Scottish climate! I recommend speaking to staff on duty whenever you feel the temperature isn’t comfortable. That will allow us to pinpoint the affected area and take action.

Thanks too for your positive comments on the parking ticket campaign – we’re encouraged by the early results.

Please do not hesitate to get back in touch on any other matter.

kind regards

Graeme Hawes
User Services Manager

November 2015