Answered By: Graeme Hawes
Last Updated: Dec 03, 2015     Views: 20

Thank you for taking the time to complete a Library comments card - we very much appreciate your positive comments and feedback.

I do sympathise with the point you raise about the disabled toilets. We are keenly aware that toilet provision in the Main Library in general is not sufficient and adding more facilities is very much a priority for the forthcoming redevelopment project. Of course that won't address the problem you face here and now. I have consulted with colleagues in Student Services and we feel, on balance, that additional signage wouldn't help. The toilets are there to accommodate disabled users but demand for facilities is so high (with over 6,000 users entering the building every day) that inevitably all the toilets in the building will be used when we are busy.

Turning to air-conditioning there are no plans to install full-scale air-conditioning as part of the redevelopment project. It would be very expensive and not necessary given the local climate. However we have been experiencing a problem recently which has affected heating levels on the upper floors (it's been too cold) and we are continuing to work with colleagues from Estates to try and resolve this. Finding a comfortable temperature balance is a challenge in the Main Library but we aim to have the air temperature around 21c.

Please do get back to me if I can be of further assistance.

kind regards

Graeme Hawes
User Services Manager

December 2015