Answered By: Graeme Hawes
Last Updated: Dec 18, 2015     Views: 69

Thank you for your comments and your kind words.

Taking the issues you raise in order:

  • Thanks for letting us know about the water fountain – we’ll make sure that gets fixed promptly.
  • Closing announcements: I’m sorry you find these to be distracting but they do need be loud and clear given that many students study with headphones on. Closing up the Library in a timely manner is already a challenge for the staff on duty at 2am and to support this process staff do need to be sure the closing announcements are heard by everyone.
  • Bike storage: this is a very good point – and something we are keenly aware of. The bike storage spaces are managed by colleagues in Estates and you will be pleased to hear we are currently working with colleagues in Estates and Residential and Business Services on a plan to try and dispose of the many abandoned bikes and relocate the bins.

Please do get back to me if I can be of further assistance.

kind regards
Graeme Hawes

User Services Manager
December 2015