Answered By: Graeme Hawes
Last Updated: Apr 08, 2016     Views: 68

Thank you for completing a Library comments card.

Our cleaners start work at 0600 and the priority is to clean Levels 2, 3 & 4 before the building opens at 0800. I'm sure you appreciate that cleaning the Library at this time of year is a big undertaking when we welcome over 6,000 users through our doors every day. I certainly wasn't aware of closed signs being left up for long periods of time though I do know that the 'caution wet floor' signs will be left out for a while after cleaning has been completed.

I have passed your comments on to the University's Cleaning Manager. Cleaner colleagues would not normally close the toilets on all floors at the same time so there may have been some miscommunication in this instance. I'm sorry for the inconvenience caused.

Please do not hesitate to get back to me if I can be of any further assistance.

thanks

Graeme Hawes
User Services Manager

April 2016

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