Answered By: Graeme Hawes
Last Updated: Apr 26, 2016     Views: 34

Thank you for completing a Library feedback card.

Unfortunately we continue to have problems with the heating system in the Main Library. This has detrimentally affected our users and staff alike. One of our boilers has an intermittent fault and this has resulted in cold temperatures throughout the  Library. We are working with colleagues in Estates to ensure the problem is resolved as soon as possible. The heating is operational at the moment but will remain 'at risk' until full repairs are carried out later this week. We will do our very best to ensure temperature levels are acceptable in the meantime.

Please accept my apologies for the inconvenience caused and do not hesitate to get back in touch if I can be of any further assistance.

thanks

Graeme Hawes
User Services Manager

April 2016