Answered By: Graeme Hawes
Last Updated: Aug 16, 2016     Views: 55

Thank you very much for taking the time to complete two Library comments cards recently.

My colleagues really appreciate your kind comments. We work very hard to deliver a friendly and helpful service and feedback such as yours is a tremendous boost to our morale. We are currently working towards achieving Customer Service Excellence accreditation and it is really useful to have this kind of feedback to use as evidence of the quality of service we provide.

We look forward to assisting you in the future.

kind regards
Graeme Hawes

User Services Manager
August 2016

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