Answered By: Graeme Hawes
Last Updated: Dec 01, 2016     Views: 47

Thank you for taking the time to complete a ‘You Said, We Did’ card and please accept my apologies for the inconvenience you experienced.

We spoke to colleagues in the Cleaning Team about this matter on the same day as you completed this feedback card. I would hope that this has now been addressed and that toilets on different floors are not cleaned at the same time. We will keep an eye on this situation and please do speak to staff on duty if you encounter any similar problems in the future.

Do not hesitate to get back in touch if I can be of any further assistance.

kind regards
Graeme Hawes 

User Services Manager
December 2016