Answered By: Graeme Hawes Last Updated: Feb 13, 2017 Views: 22
Thank you for completing two Library comments cards.
I very much appreciate you taking the time to thank my colleagues Elaine and Pret. I have of course made sure that they have seen your feedback. Frontline staff in the Library are committed to providing high quality customer service (as evidenced by our ongoing work towards achieving Customer Service Excellence accreditation). Feedback such as yours is gratifying and has a very positive affect on staff morale.
Please do not hesitate to get back to me if I can be of any assistance.
User Services Manager