Answered By: Graeme Hawes
Last Updated: Apr 14, 2017     Views: 63

Thank you for taking the time to complete a feedback card. 

I would also like to thank you for your positive feedback about the atmosphere in the Library and the available resources. I’m sorry to hear that you have been experiencing noise on the silent floors of the Main Library. Staff in our Building Operations team regularly patrol the silent floors and other colleagues working in these areas will also enforce the silence rule. Ultimately however we do rely on our students to respect the rule for the benefit of all users but do remember we have a texting service that you can use to report noise in a specific area (please always quote your seat number). We will normally respond to such reports within a few minutes.

Please do get back to me if I can be of any further assistance.

kind regards
Graeme Hawes

User Services Manager
April 2017

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