Answered By: Ewan McCubbin
Last Updated: Nov 06, 2017     Views: 35

Thanks for completing a Library comments card last weekend.

I’m sorry you’ve been finding the Library too cold recently.  As you rightly point out in your comments, other people were complaining about the building being too hot earlier this semester and I’m afraid that historically, the Library has been very difficult to regulate the temperature in.  Having 3 public floors with around 1,000 people in it makes it particularly challenging to get right!

I’ve just checked our system and the temperatures this morning are within the parameters deemed acceptable by the University’s Estates department, who control the environment in the Library.  Library staff have no direct control over the heating but we can see the readings and are able to report problems to Estates when we receive complaints.

Hopefully you’re finding it more comfortable this week although I know that today is particularly cold.  If you do have problems again in the future, I’d encourage you to notify Library staff directly by speaking to them.  It’s helpful if you can be specific about when you have been finding it too cold/too warm and which part of the building you were sitting in.  All of the desks have numbers and this information is important when we report any temperature issues to Estates.  The sooner you tell us about a problem, the sooner we can try to take action as best we can.

Best wishes

Ewan McCubbin

Assistant Director (Public Services & Communications)

November 2017

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