Answered By: Ewan McCubbin
Last Updated: Aug 25, 2015     Views: 67

Thanks for your comments a couple of weeks ago on one of the Library’s You Said We Did feedback cards.  

We are very keen to provide more power points in the Library as there are roughly 265 seats across levels 3 and 4.  During our refurbishment project in 2011 and 2012, we did significantly increase power throughout the Library but it was not financially or technically possible to add power to the new study seats that were created at the time.  We do, however, think there may be an opportunity to do this now and have asked our engineering colleagues in Estates to investigate.  I should add that even if it is viable and the University provides the funding for the work to be carried out, it’s unlikely to be done any time in the immediate term.

Your point about short loan borrowing is a little bit unclear but I’m guessing you may be referring to the fact that some people repeatedly borrow the same book from short loan.  This is something we’re aware of and our staff do manually block this from happening if they become aware of it.  If you are finding to get a hold of any book in the Library, please speak to one of our Helpdesk staff.  Alternatively you can email or contact your Academic Liaison Librarian – - they’ll be happy to help you.

A few people have suggested a coins machine in the past but I’m afraid this is not something that we intend to introduce, the main reasons being lack of space and the fact that the Library no longer deals with cash.  I fully accept that vending machines require cash and that it would be handy to have a coin machine but it’s really not something we think is practical at the moment. 

I’m not quite sure what you mean about the café I’m afraid – either that there is insufficient supply of food in the café at the weekend or that the range of choices on offer is particularly limited.  Either way, I’d strongly encourage you to let café staff know when you’re next in.  I have passed your comments on to the Retail Manager in Residential & Business Services (who run the Library café). 

Thanks for your positive comments about printing and the Night Bus.  I’m not sure what plans there may be for the Night Bus being offered again next semester but I’ll certainly pass your feedback on to Student Services who organised this new service.

Best wishes

Ewan McCubbin (Assistant Director)