Answered By: Graeme Hawes
Last Updated: Aug 25, 2015     Views: 33

Thank you for completing a "You said, We did" card recently. Unfortunately you did not provide any details on where and when the noise occured, nor did you provide any contact details so unfortunately I am limited in being able to investigate further.

Cleaning staff in the Main Library work very hard and, as you can imagine, it's a challenge keeping the busiest building on campus clean and tidy. While every effort is made to finish work in the public areas of the Library before 8am inevitably there will be times when staff need to carry out tasks beyond opening time. Every effort is made to keep this to a minimum. During the day there are also some tasks that involve a certain amount of noise (e.g. emptying bins) although again every effort should be made to minimise the impact on Library users.

Thanks for taking the time to comment and if you do encounter any further issues please do get back in touch.

Many thanks


Graeme Hawes

User Services Manager

October 2014

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