Answered By: Sharon Nangle
Last Updated: Aug 25, 2015     Views: 25

Thank you for completing a “You said, We did” card last week, advising that the water for handwashing wasn’t hot enough.  I’m sorry you have experienced this problem.  All the taps are fitted with thermostatic controls to ensure the water doesn’t scald, but the water should still be hot enough to comfortably wash your hands.  The temperature is regularly checked and any problems should be fixed.  Unfortunately you haven’t said which tap you had tried to use – ie. which floor, so if you continue to experience this problem please let a member of staff know and we’ll report it to Estates for further investigation.


Many thanks


Sharon Nangle

Academic Liaison Librarian

January 2015

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