Answered By: Graeme Hawes Last Updated: Aug 25, 2015 Views: 46
Thank you for taking the time to complete a Library feedback card.
It can take some time to recover/replace overdue books when they have been misplaced or lost by a library user but do please get in touch with library staff straight away. We then have a range of options: in this instance there was another copy available, we can replace as a matter of urgency if necessary or source via inter-library loans.
We're here to help - please always get in touch if there are any issues arising with our collections or services.
User Services Manager