Answered By: Sharon Nangle
Last Updated: Aug 25, 2015     Views: 30

Thank you for completing a "You said, We did" card recently relating to the returns machine.  The location of the returns machine is determined by two factors:

  • Proximity to the lift -  the lift is located towards the back of the Library, having the returns machine here speeds up the re-shelving process and removes the risk of having to move large quantities of books through busy areas.
  • Space requirements - the returns machine not only returns items but also sorts them into the locations they need to be returned to.  As well as helping speed up re-shelving this also ensures that books which have been recalled are separated, allowing these to be prioritised and passed to the requestor as quickly as possible.  This equipment takes up space we don’t have available nearer the entrance.

Adding an additional returns facility for use during the day would require us to find additional space for this, but more significantly the difficulty of moving large numbers of books through level 2 during the day when the Library is busy would cause greater inconvenience to Library users, as well as slowing down the re-shelving operations.

Thanks again for your comments, 

Sharon

Sharon Nangle

Academic Liaison Librarian

March 2015