Answered By: Sharon Nangle
Last Updated: Aug 25, 2015     Views: 57

Thank you for completing a "You said, We did" card recently.  I'm sorry you've found that our books have been defaced in this manner, I agree it's very distracting to have to work around the underlining and comments of other readers.  Sadly in our experience we've found that it's not just students who do this, but sometimes staff, or external members.  In fact it can be very difficult to determine exactly who has defaced a book, as users are free to make use of resources without borrowing them.  When we are able to identify who has defaced a book we will take action - this involves a discussion with the user to explain why they shouldn't write in library books, and can also include further disciplinary action, such as requiring payment for the replacement of the book. Other sanctions can also be considered depending on the impact the defacement has had.

Highlighting in pencil normally means that we can remove the highlighting, but this is not always the case.  We would encourage our users to report incidences of highlighting to the staff at the Helpdesk, as you did on this occasion.

We are considering ways we can deter users from defacing books, so thank you for adding your comments and suggestions to the discussion.


Sharon Nangle

Academic Liaison Librarian

May 2015

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