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Q. Can you please make it warmer?

Answered By: Graeme Hawes
Last Updated: Oct 12, 2017     Views: 40

Thank you for your feedback and apologies for the delay in my reply.

I’m sorry to hear that you have been finding it to be cold. I have just responded to another ‘You said, we did’ card in which a Library user was asking us to turn down the heating in the Main Library! I think that highlights the challenge of setting temperature levels that suit everyone. In general we try and keep temperatures in the 20-23c range. We will continue to monitor the temperature and ask colleagues in Estates to adjust the heating system to try and keep all three floors of the Library comfortable. However, if you are susceptible to cold, the centre of each floor is warmer than the periphery.

Please do get back to me if you have any further feedback.

kind regards
Graeme Hawes

User Services Manager
October 2017