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Q. I can't see the EndNote toolbar in Word on my Mac

Answered By: Hilda McNae
Last Updated: Apr 10, 2019     Views: 8

There are a number of reasons why you may not be able to see the EndNote Cite while Your Write tools in Word. The troubleshooting guide which is available at: https://support.clarivate.com/Endnote/s/article/EndNote-X8-Mac-and-EndNote-online-Mac-CWYW-tools-in-Microsoft-Word-2016-Troubleshooting-guide?language=en_US covers the following issues

  • After installing the tools the EndNote tab is still missing in Word
  • Missing or phantom tab in Word
  • Tools are present but not responsive
  • Tools are missing but everything appears correctly configured

The instructions are for Word 2016, 2019 and 365. 

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