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Q. I get a 'system error' page trying to access Web of Knowledge off-campus

Answered By: Vicki Cormie
Last Updated: Aug 25, 2015     Views: 501

Try the following steps:

- clear cache and cookies from the web browser you are using (further information available in the FAQ: and then close and re-open your browser.

> - go to
> - select the following option: "Problems with access Try this alternative link."
> - select the blue link for 'Institutional users (Shibboleth)'
> - choose UK Federation from the drop-down menu
> - search for and select University of St Andrews
> - enter your University username and password when prompted

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